Welcome to the Crystal MES FAQ section. Here, we’ve answered the most commonly asked questions from manufacturers, plant heads, IT teams, and decision-makers looking to digitize their factory operations.
Crystal MES is a modern, modular Manufacturing Execution System designed to digitize, monitor, and optimize factory operations in real time. It connects your machines, people, and processes on a single platform to boost efficiency, reduce errors, and improve traceability.
Crystal MES is ideal for small, medium, and large-scale manufacturers across industries such as:
Electronics / EMS
Automotive
Aerospace
FMCG
Pharma
Industrial Equipment
If you have a factory floor, Crystal MES can help digitize it.
Crystal MES supports both cloud and on-premise deployment options based on your IT policy and infrastructure. We help you choose the best fit during implementation.
Yes. Crystal MES collects real-time data directly from machines, PLCs, IoT devices, or operator input to provide a live view of production, downtime, and job status.
Absolutely. Crystal MES includes modules for:
In-process and final inspections
Rejection logging with root cause analysis
Quality checkpoints
Trend analysis and alerts
Yes. Crystal MES enables full traceability from raw material to finished goods—by lot, job, machine, and even operator—with searchable audit trails.
Yes. We offer an integrated packing, palletization, and dispatch module, including:
Box-level and pallet-level packing
Serial number scanning
Label printing
MSN (Material Shipment Note) generation
Transport & delivery tracking
Operators can interact with Crystal MES using:
Touch-based terminals
Barcode/QR scanners
Tablets or PCs
Role-based login to start, pause, complete jobs and log quality data
Yes. Crystal MES is designed to integrate with ERPs like SAP, Oracle, Dynamics, Tally, and custom ERPs. We use REST APIs, flat files, or database-level integration depending on your system.
Yes. We support multiple machine data acquisition methods, including:
API-level communication
PLC integration (Siemens, Allen Bradley, Mitsubishi)
OPC-UA, Modbus, MQTT
Serial port/USB interfaces
IoT gateways
Yes. Crystal MES supports Power BI integration and can provide data endpoints for customized dashboards, production analytics, and reporting.
We offer custom pricing based on:
Modules required
Number of machines/plants
Deployment type (cloud/on-premise)
Please contact us for a personalized quote.
Yes. We offer a free live demo to understand your requirements. Based on your use case, we can also offer a limited trial deployment under a pilot program.
Implementation typically takes 2 to 8 weeks, depending on:
Size and complexity of your plant
Integration needs
Number of modules
Customization level
We offer:
Email & phone support
Remote troubleshooting
On-call escalation for critical issues
AMC plans for ongoing maintenance and updates
Yes. Crystal MES is built for flexibility. We can customize workflows, reports, UIs, and integrations based on your operational requirements.
Yes. We provide:
User-level training (Operators, Supervisors, Quality)
Admin training (System Admins, IT)
Training materials, video guides, and documentation
If your question isn’t listed above or you need a personalized answer:
📧 Email: sales@kalpanix.com
📞 Call: +91-9619343354
📅 Book a free consultation: Schedule a Demo
Want to see Crystal MES in action? Schedule a live, personalized demo with one of our product specialists. Learn how Crystal MES can improve efficiency, reduce downtime, and transform your shop floor operations.